Frequently Asked Questions
Of course. We have a team for installation and repairs.
In case you receive a damaged product, you could contact us at our toll-free number - 1800 833 5575.
If your door has an option for an extra lock, you can definitely get an additional lock.
A total of 4 stainless steel hinges come with every door.
No. Our doors come with all the necessary hardware.
Our doors are engineered to stay strong and keep the elegant finishing intact. However, their appeal can affect if any chemicals or sharp objects come in contact with them. Otherwise, with reasonable care, it can last for years.
If you plan to fix a nameplate, kindly let us know when you place the order. This can help us order holders for the same. With regards to fixing it, our installation team can help with that at the time of door installation. Please note you'll have to pay extra for this.
The steel normally doesn't incur damage. However, it can get damaged if it comes in close contact with sharp or heavy objects.
Thanks to the galvanized steel from which the doors are manufactured, our doors keep corrosion in check. However, if the paint comes off due to any reason, there is a chance that the galvanized coating also gets peeled off. Then, it can attract rust. In case the paint comes off, please inform us, and we'll provide the fix.
Yes, our doors boast high-quality paint. However, it may wear off after a long span. Also, paint can potentially come off if the door comes in contact with sharp or heavy objects.
No. And, this is one of the advantages of steel doors over wooden doors.
It's up to you. However, we recommend not painting since it can make the door lose its elegant wooden look. Furthermore, you will lose the warranty as well.
Not really, you get everything along with the door itself. We also provide a 1-year warranty for them. For locks and hinges, we provide 5 years warranty.
Of course. If you require doors in customized size, kindly contact us and provide us with the details.
The strength of Cuirass steel doors is 4 times better than wooden doors.
Cuirass steel doors are 30% to 60% more economical than wooden doors.
The weight of our doors varies according to the model. The lightest door we offer is 40 kgs, and the heaviest is 160 kgs.
Our doors come in 5 different sizes. However, not all doors are available in 5 sizes. Depending on the type of door, the available sizes vary.
Apart from Steel doors we offer a wide range of UPVC Doors, UPVC bathroom doors, WPC doors, WPC Bathroom doors, PVC Doors, Steel windows, UPVC Windows and FRP doors.
First of all, steel doors are much more durable and strong than wooden doors. Secondly, they do not deform according to seasonal changes. Also, our doors keep UV rays at bay and are eco-friendly.
In layman's terms, Galvanized steel boasts a protective zinc coating, and that is what helps them keep corrosion in check. Ultimately, this enhances the durability of the doors.
Rockwool is one of the best steel door insulation out there. It's the best material to resist heat and fire. The unique composition of Rockwool produces high-performing insulation with fire resistance up to 1400 degrees.
Honeycomb is an eco-friendly infill, which is the best alternative for other harmful infills. Honeycomb has a superlight structure that has high strength and stiffness-to-weight ratio. This material consists of an array of open cells formed from sheets of suitable material. These cells are bonded together at equal intervals and then expanded to form hexagonal cells.
The Honeycomb can be used as the central region of a composite panel. It is an eco-friendly, versatile, flexible and lightweight material that has excellent compatibility with other materials. The material exhibits high strength properties. It is water resistant and provides good thermal insulation.
Our doors are manufactured from galvanized steel, making them corrosion-free. Apart from that, they come with an anti-theft locking system. Though it’s made of steel, the door has the appeal of natural wood, which adds to the elegance.
Steel doors are sturdy, more durable and more secure than other doors. And, they are termite-resistant. If you want to learn more about the advantages of steel doors, click here (link to advantages page).
Order, Refund and Installation Related FAQs
Cash on delivery, net banking, UPI, debit card, and credit card.
The time taken for door installation ranges between 1 hour and 3 hours. The varies according to the installation site.
The time taken for delivery varies according to the product availability and your location.
Sorry, our orders are not refundable.
You can modify your order according to your requirements before placing the order. However, if you have already placed the order, you cannot modify it.
Unfortunately, you cannot cancel your order after placing it.
We recommend installation as soon as the door gets delivered. If our team is unavailable, keep the door somewhere safe where there is no possibility of contact with heavy or sharp objects, until installation.
Once the delivery is over, our team comes to your place to install the door. However, we serve only in limited areas. If your location is within our accessibility limit, you could set a date and time according to your convenience and our team's availability.
Our doors can withstand fire for 1 hour, thanks to the Rockwool infill.
Yes. All of our doors come with a 5-year warranty.
The hinges have a 5-year warranty and for handles, beading, etc we provide a 1-year warranty
Yes. We provide a 5-year warranty on the locking systems.